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Search results for “Consumer complaints”
Travel search site Foundem helps trigger EU probe into Google
12/02/2010
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10:50:57 AM
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Google will be fighting regulators on either side of the Atlantic Ocean after the European Commission opened an investigation into whether the search giant has abused its position.
Google-ITA Software deal: FairSearch takes a turn to hit back
11/24/2010
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2:49:15 PM
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It was only a matter of time before the anti Google-ITA Software deal campaign group FairSearch responded to last week’s major broadside from Google.
China’s leading OTAs face challenges on all sides
10/14/2010
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4:15:11 PM
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As China’s online travel market grows, competition among trip booking sites has heated up, with home-grown providers fighting hard to keep and increase market share. The competition isn’t a simple dual between two market leaders—international players are looking for ways to capitalize on the upward trends in online travel here.
Online Hotel Reviews.. Are You Monitoring Your Reputation?
05/14/2010
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9:46:15 PM
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many hotels have yet to devise an online reputation management strategy and more worryingly, some hotels have no clue about what (positive or negative) is being said about them on the Internet.So where should you start?
6 steps for better email delivery
09/04/2009
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9:45:14 AM
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Email marketing's effectiveness and ROI have been proven time and time again, but concerns about spam have left many marketers and business owners wary. Will my email messages get through to the inbox? How do I avoid being lumped in with spammers?
Survey unveils stresses of travel
11/02/2008
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5:13:00 PM
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29 October, 2008: Brits are increasingly stressed and frustrated by the airport experience following widespread reports of collapses, delays, lost luggage and confusion.
Kayak to counter-sue American Airlines
09/03/2008
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10:10:00 AM
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(02 September 2008) Kayak has hit back with counter legal proceedings against American Airlines following an ongoing row over the display of airfares on the US-based meta search engine.
Best practices for monitoring social media sites
08/20/2008
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2:44:00 PM
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August 18, 2008: Hoteliers need to work hard to nurture happy customers and avoid negative postings. They must monitor reviews on TripAdvisor especially, and react immediately if a negative review is posted.
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